Why “BIG RYG”?
An acronym for Red, Yellow and Green, RYG represents the common indicators of customer health. RYG events started as local Customer Success meetups, which provided a casual and intimate setting for CS leaders to talk Customer Success. In order to open up this networking and learning opportunity to our global audience, we bring you BIG RYG Virtual which will focus on what it takes to deliver exceptional ongoing customer value at all levels of your organization.
〉Go beyond problem admiration with content that focuses on solving real business challenges
〉Tune in to hear from Customer Success leaders on how they’re tackling today’s major industry challenges
〉Take control of your Customer Success strategy with tactical best practices you can implement with your teams immediately
At ChurnZero, part of our mission is to bring Customer Success everywhere – for everyone, at all levels, in every location – even if that means from your couch. Online and open to everyone, BIG RYG: Virtual makes top-tier Customer Success content accessible to as many people as possible. From CSMs to team leads to directors and above, there will be sessions for everyone to learn tactical best practices that you can implement in your day-to-day immediately.